On June ** I went to bank to pay for a negative balance I had put extra money in, came...

GetHuman779979's customer service issue with First Tennessee Bank from June 2018

Help with my First Tennessee Bank issue
The issue in GetHuman779979's own words
On June ** I went to bank to pay for a negative balance I had put extra money in, came find out I already had money in there which should have paid it off a bit. Since I put extra in it did not pay it even if teller said it was taken care of, im still locked out my account on app. On June ** around eight or nine in evening I had my boyfriend call customers services to unlock my app account for first Tennessee bank, since I have severe hearing loss in both ears, he asked if I can give them premission to let them talk to him so he can tell me what said. All they said was fortunately we can't do that. That is very discrimination against a disability I don't appreciate your bank and way you treated me at all.
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First Tennessee Bank

Customer service issue
Reported by GetHuman779979
Jun 13th, 2018 - 9 mons ago
I have an issue with First Tennessee Bank too
Fixed
Seen by 5 customers so far
Similar issue to 4 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman779979 started working on this issue
Jun 13th, 2018 1:13pm
GetHuman779979 indicated the issue is not fixed yet.
Jun 13th, 2018 1:14pm
GetHuman779979 indicated the issue is not fixed yet.
Jun 14th, 2018 2:57pm