How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this First Tennessee Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, then must choose option 1-6.
Here is how our research team describes the way the First Tennessee Bank phone system greets you: Please enter the account number or card number you are calling about, followed by the pound sign.
Below are some clips we've found from First Tennessee Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling First Horizon Client Services.
Please enter the account number or card number about which you are calling followed by the pound sign."
Excerpt from a call with First Tennessee Bank
Sunday, March 24, 2024 12:07 AM
What are the hours and when should I call?
First Tennessee Bank operates the call center for this 800-382-5465 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this First Tennessee Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like First Tennessee Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call First Tennessee Bank is Friday.The most busy day to call is Monday.Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call First Tennessee Bank is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that First Tennessee Bank staffs the call center well on Friday.
More Ways to Contact First Tennessee Bank Customer Service
There are of course other ways to contact First Tennessee Bank customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and First Tennessee Bank will reply our your email.
As a last, sometimes only, resort- First Tennessee Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is First Tennessee Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First Tennessee Bank agent. This phone number is First Tennessee Bank's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-382-5465 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call First Tennessee Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, First Tennessee Bank has 1 phone number. It's not always clear what is the best way to talk to First Tennessee Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for First Tennessee Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First Tennessee Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.