Online will not allow me to make payments - Make a payment. - The only way I can make p...

GetHuman-epalos's complaint issue with First Premier Bank from April 2018

Help with my First Premier Bank issue
The issue in GetHuman-epalos's own words
Make a payment. ... Online will not allow me to make payments
The only way I can make payments. FPB representative had told me to call my bank and have them decline a draft that FPB had tried to make in error. She said it was the only solution and wouldn't effect my bank card or ability to pay by my bank.
Fix my accounts to be able to accept my online payments
I have an issue with First Premier Bank too
How GetHuman-epalos fixed the problem
To fix this I called and customer service sent me to collections. Jeff in collections took my payment by debit card, then sent me to online service to reset my account to accept payments by my checking account.
Please help with my First Premier Bank issue
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First Premier Bank

Online bill pay
complaint issue
Reported by GetHuman-epalos
Apr 17th, 2018 - 7 mons ago
I have an issue with First Premier Bank too
Fixed
GetHuman-epalos shared how to fix
Seen by 10 customers so far
Similar issue to 270 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-epalos started working on this issue
Apr 17th 6:39pm
GetHuman-epalos confirmed the issue is fixed. Hooray!
Apr 20th 10:35pm