* have not yet received a duplicate secure key..in hand?

GetHuman-tgmbear's customer service issue with First Direct from April 2018

Help with my First Direct issue
I was trying to do something, and ran into a problem.
* have not yet received a duplicate secure key..in hand?
I trust that First Direct will make this right and come up with a resolution that is fair.
Help with my First Direct issue
Do you have a customer issue as well?
We can help you get First Direct's attention and get better help faster. Tap below to get started.
Having First Direct issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would First Direct email you?
This email address isn't valid

First Direct

my current account
Customer service issue
Reported by GetHuman-tgmbear
Apr 25th, 2018 - 3 mons ago
I have an issue with First Direct too
Not resolved
Seen by 4 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-tgmbear started working on this issue
Apr 25th 12:59pm
GetHuman-tgmbear indicated the issue is not fixed yet.
Apr 25th 2:54pm
GetHuman-tgmbear indicated the issue is not fixed yet.
Apr 26th 2:33pm