I had no air conditioner. The Co. had not called. My son came and checked it and replaced the fuses.

GetHuman-fylane's customer service issue with First American Home Warranty from June 2018

4 views
 | 
6 similar
 | 
0 following
Help me with my issue
Before contacting them, items GetHuman-fylane may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman-fylane's next move: call First American Home Warranty.
The best way to get your problem resolved is to tap the button below to start calling First American Home Warranty. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman-fylane's own words:
I WAS TRYING TO GET SOME COOL AIR, BUT THE AIR CONDITIONER DID NOT WORK. iT WAS VERY HOT AND i AM ** YEARS OLD AND IT WAS GETTING TO HOT FOR ME SO I TRIED STARTING THE AIR CONDITIONER. ... I CALLED FIRST AMERICAN HOME WARRANTY, on Friday, June **, ****. My name is Faye Lane, **** Thomas Ave. Ceres, CA *****. My Contract number: *********** . I received an e-mail for the Company that was ***igned to call me. Company Name: ROSE HEATING AIR CONDITIONING AND SHEETMETAL. SERVICE REQUEST NUMBER: ********* Contractor Work Order: **********Contractor Phone: (***) ***-****, Contractor Email: *****@***.com. Service call fee: $**.*****I
THERE IS NOTHING TO RESOLVE. IN THE FUTURE WHEN FIRST AMERICAN HOME WARRANTY USES THIS COMPANY, MAKE SURE THEY UNDERSTAND WHAT THEY ARE TO DO WITH YOUR CUSTOMERS. ALL THE DIFFERENT TIMES THAT I HAVE USED FIRST AMERICAN HOME WARRANTY, THIS IS THE FIRST TIME THAT A BUSINESS HAS NOT CALLED ME TO GIVE A TIME FOR THEIR VISIT.
MANY YEARS
MY SON FIXED BY TRYING NEW FUSES AND SO FAR IT IS WORKING LIKE A CHARM, MY HOME IS ONCE AGAIN COOL..
Help me with my issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get First American Home Warranty's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would First American Home Warranty email you?
This email address isn't valid
Follow this issue
See how GetHuman-fylane fixes it.
This email address isn't valid

First American Home Warranty

My Central Heat and Air Conditioner
Customer service issue
Reported by GetHuman-fylane
Jun 24th, 2018 - 2 mons ago
I have an issue with First American Home Warranty too
Not resolved
Seen by 4 customers so far
Similar issue to 6 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fylane started working on this issue
Jun 24th 2:30am