I made a call to First American Home Warranty yesterday. My contract number is...

GetHuman-fylane's customer service issue with First American Home Warranty from June 2018

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The issue in GetHuman-fylane's own words
I made a call to First American Home Warranty yesterday. My contract number is ***********. My air conditioner was not working. I followed the directions given to me by e mail from Home Warranty. I made a call today and It was after * * clock pm. I CANCELLED. MY SON CAME AND CHECKED AND FIXED THE PROBLEM, WHICH WAS FUSES I had heard nothing from the Contractor.Contractor Assigned: ROSE HEATING AIR CONDITIONING AND SHEETMETAL. WORK ORDER NUMBER: *********. SERVICE REQUEST NUMBER: *********. i MADE A CALL AND THE OFFICE WAS CLOSED, I LEFT A MESSAGE AND CANCELLED THE SERVICE. SO FAR SO GOOD. AS IT IS HOT AND NOW MY HOME IS COOL. SO THANK YOU HOME WARRANTY FOR YOUR SERVICE AND SORRY I HAD TO CANCEL, BUT THE COMPANY HAD NOT CALLED TO SET UP AN APPOINTMENT AND MY SON FIXED THE PROBLEM.
GetHuman-fylane did not yet indicate what First American Home Warranty should do to make this right.
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How GetHuman-fylane fixed the problem
My son checked the fuses and replaced them and the air conditioner is working.
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First American Home Warranty

Customer service issue
Reported by GetHuman-fylane
Jun 24th, 2018 - 6 mons ago
I have an issue with First American Home Warranty too
Fixed
GetHuman-fylane shared how to fix
Seen by 4 customers so far
Similar issue to 5 others
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Timeline
GetHuman-fylane started working on this issue
Jun 24th 2:26am
GetHuman-fylane confirmed the issue is fixed. Hooray!
Jun 24th 2:27am