I made a call to First American Home Warranty yesterday. My contract number is...
GetHuman-fylane's customer service issue with First American Home Warranty from June 2018
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The issue in GetHuman-fylane's own words
I made a call to First American Home Warranty yesterday. My contract number is ***********. My air conditioner was not working. I followed the directions given to me by e mail from Home Warranty. I made a call today and It was after * * clock pm. I CANCELLED. MY SON CAME AND CHECKED AND FIXED THE PROBLEM, WHICH WAS FUSES I had heard nothing from the Contractor.Contractor Assigned: ROSE HEATING AIR CONDITIONING AND SHEETMETAL. WORK ORDER NUMBER: *********. SERVICE REQUEST NUMBER: *********. i MADE A CALL AND THE OFFICE WAS CLOSED, I LEFT A MESSAGE AND CANCELLED THE SERVICE. SO FAR SO GOOD. AS IT IS HOT AND NOW MY HOME IS COOL. SO THANK YOU HOME WARRANTY FOR YOUR SERVICE AND SORRY I HAD TO CANCEL, BUT THE COMPANY HAD NOT CALLED TO SET UP AN APPOINTMENT AND MY SON FIXED THE PROBLEM.
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How GetHuman-fylane fixed the problem
My son checked the fuses and replaced them and the air conditioner is working.
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