We are at LAX waiting for two puppies who have not been seen since their Finnair flight...

GetHuman2884287's customer service issue with Finnair from May 2019

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The issue in GetHuman2884287's own words
We are at LAX waiting for two puppies who have not been seen since their Finnair flight landed over four hours ago. We are concerned because customs claims they are missing a form. This does not make sense because we have shipped puppies from Finland to U.S. in the past with no issues. The pups have not eaten since early this Morning. It is now nearing **pm in L.A. and we are concerned for their welfare and safety. can you help resolve this pressing issue?*Please contact Betty Anne Stenmark at ***-***-**** in Grass Valley Ca.'*Thank you.*Betty Anne Stenmark****-***-**** Land Line
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Finnair

Customer service issue
Reported by GetHuman2884287
May 8th, 2019 - 2 mons ago
I have an issue with Finnair too
Not resolved
Seen by 4 customers so far
Similar issue to 65 others
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Timeline
GetHuman2884287 started working on this issue
May 8th 4:47am