I booked tickets for my husband and I on Nov ** th to Nov **th. I had to cancel because...

GetHuman-annmcgar's customer service issue with Finnair from December 2018

32 similar
0 following
Help with my Finnair issue
First: share to improve GetHuman-annmcgar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annmcgar's next move: try calling Finnair again.
The best way to get your problem resolved is to tap the button below to start calling Finnair. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-annmcgar may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-annmcgar's own words
I booked tickets for my husband and I on Nov ** th to Nov **th. I had to cancel because my husband got sick. You asked for doctors papers and the doctors office sent them I was told you did not get them I faxed them again I did get an email saying you got them. I would appreciate if you would put the money back in my account ASAP. I was told if I sent the doctors papers they would refund me. If I don’t get it back I will just call the news and let them know my problem and they will get to the bottom of this problem. Thank you Ann McGarry
GetHuman-annmcgar did not yet indicate what Finnair should do to make this right.
I have an issue with Finnair too
How GetHuman-annmcgar fixed the problem
We are waiting for GetHuman-annmcgar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Finnair's attention and get better help faster. Tap below to get started.
Having Finnair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Finnair email you?
This email address isn't valid
Follow this issue
See how GetHuman-annmcgar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-annmcgar
Dec 3rd, 2018 - a mon ago
I have an issue with Finnair too
Not resolved
Seen by 3 customers so far
Similar issue to 32 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-annmcgar started working on this issue
Dec 3rd, 2018 5:24pm