I booked tickets for my husband and I on Nov ** th to Nov **th. I had to cancel because...

GetHuman-annmcgar's customer service issue with Finnair from December 2018

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The issue in GetHuman-annmcgar's own words
I booked tickets for my husband and I on Nov ** th to Nov **th. I had to cancel because my husband got sick. You asked for doctors papers and the doctors office sent them I was told you did not get them I faxed them again I did get an email saying you got them. I would appreciate if you would put the money back in my account ASAP. I was told if I sent the doctors papers they would refund me. If I don’t get it back I will just call the news and let them know my problem and they will get to the bottom of this problem. Thank you Ann McGarry
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Finnair

Customer service issue
Reported by GetHuman-annmcgar
Dec 3rd, 2018 - a mon ago
I have an issue with Finnair too
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Seen by 3 customers so far
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GetHuman-annmcgar started working on this issue
Dec 3rd, 2018 5:24pm