Before contacting them, items GetHuman-annmcgar may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-annmcgar's own words
I booked tickets for my husband and I on Nov ** th to Nov **th. I had to cancel because my husband got sick. You asked for doctors papers and the doctors office sent them I was told you did not get them I faxed them again I did get an email saying you got them. I would appreciate if you would put the money back in my account ASAP. I was told if I sent the doctors papers they would refund me. If I don’t get it back I will just call the news and let them know my problem and they will get to the bottom of this problem. Thank you Ann McGarry
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