I bought a carpet cleaner from your company it worked two times and didn’t work again I...

GetHuman5036745's customer service issue with Fingerhut from July 2020

Help with my Fingerhut issue
First: share to improve GetHuman5036745's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5036745 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman5036745's own words
I bought a carpet cleaner from your company it worked two times and didn’t work again I sent it back and it has been months since I have heard from anyone about it so I called and they told me they did not have a record of ever receiving it and today it showed up on my porch it was sent back to me with all of the parts off of it so I’m just wondering what is going on it doesn’t appear to have been repaired or replaced and I’m stuck with a bill for it and it doesn’t work I am very unhappy and disappointed in your company and I have been a very good customer so I want to know what you intend to do about my problem sincerely Sandra Compton I will expect a reply Thank You

GetHuman5036745 did not yet indicate what Fingerhut should do to make this right.

How GetHuman5036745 fixed the problem

We are waiting for GetHuman5036745 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fingerhut customer problems.
How Do I Recover My Fingerhut Account?How Do I Track My Fingerhut Order?
Do you have a customer issue as well?
We can help you get Fingerhut's attention and get better help faster. Tap below to get started.
Having Fingerhut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5036745
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 304 others
0 customers following this


GetHuman5036745 started working on this issue
Jul 6th 11:34pm