I bought a carpet cleaner from your company it worked two times and didn’t work again I...

GetHuman5036745's customer service issue with Fingerhut from July 2020

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The issue in GetHuman5036745's own words
I bought a carpet cleaner from your company it worked two times and didn’t work again I sent it back and it has been months since I have heard from anyone about it so I called and they told me they did not have a record of ever receiving it and today it showed up on my porch it was sent back to me with all of the parts off of it so I’m just wondering what is going on it doesn’t appear to have been repaired or replaced and I’m stuck with a bill for it and it doesn’t work I am very unhappy and disappointed in your company and I have been a very good customer so I want to know what you intend to do about my problem sincerely Sandra Compton I will expect a reply Thank You

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Fingerhut

Customer service issue
Reported by GetHuman5036745
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 304 others
0 customers following this

Timeline

GetHuman5036745 started working on this issue
Jul 6th 11:34pm