Me and my husband ordered a drone off the website. We put a down payment on our debit c...

GetHuman-jillshan's customer service issue with Fingerhut from November 2018

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The issue in GetHuman-jillshan's own words
Me and my husband ordered a drone off the website. We put a down payment on our debit card. The money came off of our card but now the website says the order was cancelled. We checked our debit card and the money was not refunded to us. We are in desperate need of the money because we are sitting on the side of the road, out of gas, with our two babies. Please return the money to the card and we will figure out how to place the drone order at another time.
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Fingerhut

Customer service issue
Reported by GetHuman-jillshan
Nov 29th, 2018 - 9 mons ago
I have an issue with Fingerhut too
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Seen by 3 customers so far
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman-jillshan started working on this issue
Nov 29th, 2018 4:15am