Bought love seat.*Put it together,*Is missing a bottom, call fingerhut,*Said will send...

GetHuman-qepekna's customer service issue with Fingerhut from September 2018

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The issue in GetHuman-qepekna's own words
Bought love seat.*Put it together,*Is missing a bottom, call fingerhut,*Said will send a button, email me n said they couldn’t.*Told me to send it back or I can get % off. Said forget it come pick up. Did explain DID NOT HAVE THE BOX.*UPS came n pick up yesterday n they CANNOT pick up without a box.*I need this to be done ASAP and credit my account.*I had call numerous of time to speak to customer service and there hasn’t been solve.*When connected to fingerhut I keep on getting the Philippines, couldn’t understand them. So I try the Spanish line since I am Mexican the rep was having difficulty speaking Spanish.*I am very disappointed with your service.*Dora Luz McGahan****-***-****
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Fingerhut

Customer service issue
Reported by GetHuman-qepekna
Sep 19th, 2018 - 6 mons ago
I have an issue with Fingerhut too
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Seen by 3 customers so far
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GetHuman-qepekna started working on this issue
Sep 19th, 2018 1:45pm