ordered filters for my whirlpool got * by mail but, * as damaged. one of the three con...

GetHuman-dublinto's customer service issue with FiltersFast.com from August 2018

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ordered filters for my whirlpool got * by mail but, * as damaged. one of the three connection nipples on the top of one filter wf*** was broken off where it goes into the base shield of the casing. I complained and was sent a package of two replacement filters and no statement or notes. I opened one of the * filters wf*** and put it into the refrigerator. All filters have that same number. and the next am my son saw that the filter was leaking water into the refrig.*Please send instructions. serial numbers on refrigerator are ser * HR********, WS*f**C*EXF**, W********A.**Please send me a credit for the original order $**.** by Visa and I will shop elsewhere. and instructions of disposing for the filters on hand.*thank you.*Tom McGoldrick e-mail *****@***.com tel ***-*** **** your help desk with passing instrutions is useless to and for me. (stroke victim)
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FiltersFast.com

Customer service issue
Reported by GetHuman-dublinto
Aug 17th, 2018 - a yr ago
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Timeline
GetHuman-dublinto started working on this issue
Aug 17th, 2018 3:26pm
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Aug 20th, 2018 4:27pm
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Aug 20th, 2018 4:28pm
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Aug 20th, 2018 4:29pm
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Aug 20th, 2018 4:30pm
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Aug 20th, 2018 4:33pm
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Aug 20th, 2018 5:07pm
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Aug 20th, 2018 5:08pm
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Aug 20th, 2018 5:09pm
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Aug 20th, 2018 5:10pm
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Aug 20th, 2018 7:46pm
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Aug 27th, 2018 3:15pm