I have a case number, Apparently I've been charged monthly for a merchant fee of...

GetHuman4630283's customer service issue with Fifth Third Bank from April 2020

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Name on the account, Billing address, and Email address on the account
The issue in GetHuman4630283's own words
I have a case number, Apparently I've been charged monthly for a merchant fee of $**.**a month for a Payline account that hasn't been used for at least * years! I thought it was from my Square account until last week, when I was charged $***.**. After investigating, I found it was your bank. I've called and called and was even given a fake number. If this doesn't get resolved I'll be reporting to the BBB add the Security Exchange Commission, as I'm pretty sure this is illegal. Alexandra Moore ***-***-**********@***.com

GetHuman4630283 did not yet indicate what Fifth Third Bank should do to make this right.

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Fifth Third Bank

Customer service issue
Reported by GetHuman4630283
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 420 others
0 customers following this

Timeline

GetHuman4630283 started working on this issue
Apr 13th 4:02pm
GetHuman4630283 indicated the issue is not fixed yet.
Apr 14th 4:52pm
GetHuman4630283 indicated the issue is not fixed yet.
Apr 14th 7:24pm

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