I been calling the customer service number * days. I spoke with a Janeka regarding the...

GetHuman2892681's complaint issue with Fifth Third Bank from May 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2892681's own words
I been calling the customer service number * days. I spoke with a Janeka regarding the fact that im not able to login to my online banking suddlenly when the Merger with MB was done. Numerous of agents resent the account yet im not able to access the online banking. I also went into my local branch and my favorite banker couldn't figure out why Im not able to access online banking. Not to mention Im currently getting email alerts about an overdraft. I'm beyond upset. Considering no one is able to help me. I wanted to set up bill pay and add another job yet for * days im not able to access my account online. In which I was able to do so before. Also if anyone decides to respond to this every rest step has been taken and tried. YET I'M NOT ABLE TO ACCESS MY ACCOUNT!
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Fifth Third Bank

complaint issue
Reported by GetHuman2892681
May 9th, 2019 - 2 mons ago
I have an issue with Fifth Third Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 1170 others
0 customers following this
Timeline
GetHuman2892681 started working on this issue
May 9th 1:57pm