Spoke with Sarah about my payment phone number ***-***-****. I explained to her about n...
GetHuman2147175's customer service issue with Fifth Third Bank from February 2019
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The issue in GetHuman2147175's own words
Spoke with Sarah about my payment phone number ***-***-****. I explained to her about not happy with my mortgage being switched and it’s need difficult to pay with not having auto set up yet. We have been on vacation for a month and we are perfect on our payments. She then requested I should look into short sale or sell my house. This is a joke of an employee who cannot listen very well. I would advise them to listen rather than taking more money for me. T hen I told her * times I was ready for payment again I’m on vacation hurry it up. She goes on with ** questions. Then the *th time I said I want to pay she zips though another place to call for payment because she’s mad at me. Wow is all I have to say. Horrible customer service. LISTENING goes a long way.
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