I went to my local **rd Bank in Hyde Park - Chicago to get a cashier's check in the amo...

GetHuman1657974's customer service issue with Fifth Third Bank from November 2018

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The issue in GetHuman1657974's own words
I went to my local **rd Bank in Hyde Park - Chicago to get a cashier's check in the amount of $***.**. The check is for a contractor to perform brick work which he has not yet started. What I wanted to know is if the cashier's check has been deposited or cashed? The contractor say he has not deposited but he has not started the work yet either. The $***.** was a deposit. So I am would like to know if I can get a refund on the cashier's check if it has not yet been cashed. I got another cashier's check in the amount of $***.** which is the balance that would be due upon completion of the work (which the contractor will never see until this work is done). But if I can cancel the check and would like to know what the procedure is before I move forward. The check was purchased on November **, ***** Check No.: ********* Transaction * *********. I was on the telephone yesterday on hold for nearly ** mins and could not get this resolved and finally the call was just completed dropped or I was hung up on. Can I please get some assistance with this matter. Thanking you in advance.
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Fifth Third Bank

Customer service issue
Reported by GetHuman1657974
Nov 30th, 2018 - 6 mons ago
I have an issue with Fifth Third Bank too
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Seen by 3 customers so far
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GetHuman1657974 started working on this issue
Nov 30th, 2018 2:19am