THIS IS VERY IMPORTANT THAT I SPECK TO SOMEONE IN HEAD OFFICE, HOWEVER I AM HAVING SUCH...

GetHuman-cubellos's overcharge issue with Fido from March 2019

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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-cubellos's own words
THIS IS VERY IMPORTANT THAT I SPECK TO SOMEONE IN HEAD OFFICE, HOWEVER I AM HAVING SUCH A HARD TIME AND IT IS REASING MANY QUESTION TO WHY A CUSTOMER SHOULD HAVE TO GO THREW SO MANY STEPS, CONTACTS TO SPECK TO A REAL HUMAN THAT ,,MIGHT WORK THERE! I WAS TOLD BY A MANAGER OF YOURS THAT HE WAS STEP ONE AND I WILL NEVER MAKE IT!! WHAT IS UP WITH THAT???? I FEEL THERE IS A PROBLE WITH YOU COMPANY BECAUSE, ANOTHER PERSON BEING VERY RUDE DEMANDED SOMETHING IN RETURN OF YOU HELPING ME!!! I DO HAVE MORE HOWEVER, I NEED TO GET A CALL FROM A HUMAN, I FIND IT VERY SAG,ANGER AND MORE TO HEVE TO EXPLAIN MY SELF TO A COMPUTOR MAYBE THIS IS ,STEEP TWO????? LETS SEE ABOUT YOU AND YOUR LOGALS IF THERE IS ANY TRUTH??? MY NAME IS SANDRA CUBELLO,,,I LIVE IN TORONT,,,PLEASE CALLL ME ASAP!!!!!,, ***-***-***** SO I GUESS THE ONLY WAY YOU COMUNICAT IS LIKE THIS, I AM NOT VERY GOOD WITH COMPUTORS AND DO NOT EMAIL ALOT, I LIVE YOU MY EMAIL IN ONE CONDITION THAT IS IF YOU HAVE ANY RESPECT ,,,YOU WOULD CALL ,,,
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Fido

overcharge issue
Reported by GetHuman-cubellos
Mar 28th, 2019 - a mon ago
I have an issue with Fido too
Fixed
Seen by 3 customers so far
Similar issue to 177 others
0 customers following this
Items needed
Account holder name
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Last 4 digits of Social Security number
Timeline
GetHuman-cubellos started working on this issue
Mar 28th 12:54pm
GetHuman-cubellos indicated the issue is not fixed yet.
Apr 3rd 1:55pm