I have a phone and it’s locked, I don’t have plan with Fido anymore and I am in brazil...

GetHuman-luany_tr's customer service issue with Fido from June 2018

Help with my Fido issue
I have a phone and it’s locked, I don’t have plan with Fido anymore and I am in brazil right now. Still have my number but can not call, I also can not access fico.ca to*Chat. My phone supposed to be unlocked and now I can not use here.
I trust that Fido will make this right and come up with a resolution that is fair.
Help with my Fido issue
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Fido

Customer service issue
Reported by GetHuman-luany_tr
Jun 5th, 2018 - 17d ago
I have an issue with Fido too
Fixed
Seen by 2 customers so far
Similar issue to 377 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-luany_tr started working on this issue
Jun 5th 6:25pm
GetHuman-luany_tr indicated the issue is not fixed yet.
Jun 7th 9:43pm