I got my boyfriend Fidelis insurance. His effective date was the *st of June, I made hi...
GetHuman-brinamar's customer service issue with Fidelis Care from June 2018
Help with my Fidelis Care issue
How did GetHuman-brinamar do it?
Waiting to hear how GetHuman-brinamar fixed the problem to share with other customers.
The issue in GetHuman-brinamar's own words
I got my boyfriend Fidelis insurance. His effective date was the *st of June, I made him a physical apt for PCP. They want to charge us for the appointment because there is no PCP on his card yet.*I went online and tried to set up an account but accidentally sent it to the wrong email and now we cannot recover his info.*I’m trying to reach a real person so we can get it fixed so we can put the PCP on his card so we will not be charged.*His name is Shawn Ellis (***)***-*****I am Sabrina Martin (***)***-****
GetHuman-brinamar did not yet indicate what Fidelis Care should do to make this right.
I have an issue with Fidelis Care too
How GetHuman-brinamar fixed the problem
We are waiting for GetHuman-brinamar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.