My Fedex package was supposed to be here in Playa del Carmen, Mexico yesterday. I have...

GetHuman-puloanna's customer service issue with FedEx from August 2021

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The issue in GetHuman-puloanna's own words
My Fedex package was supposed to be here in Playa del Carmen, Mexico yesterday. I have THREE different answers from three sources as to where it is: the city of Merida in the Yucatan, in Cancun and maybe it is in Playa del Carmen somewhere. Calling the phone number gets me nowhere....the Mexican employees have given me contradictory answers and, to be honest, probably really do not care. It is very common in Mexico because they are paid really bad wages. There were supposed to have filed some paperwork on where it actually might be. I don't know if anybody I have talked to knows anything at all as they are just looking at computer screens. Remember, calling the Fed ex number here in Mexico: *-***-******* will not get you anywhere. And, calling the number if the Federal District or Mexico City....won't help as a recording says that the number is not working now or something like that.

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Customer service issue
Reported by GetHuman-puloanna
Aug 21st, 2021 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 6582 others
0 customers following this


GetHuman-puloanna started working on this issue
Aug 21st, 2021 5:25pm

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