trauma to refund online office printing business cards

GetHuman5902208's Refund a Charge issue with FedEx from March 2021

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman5902208's own words
refund order **************** , Job Number: **************** .. **this is very poor printing quality:**- Zero letters are crisp*- there is an outline on my uploaded graphic not present on my staples cards*- green field marred**I used your pre-populated text template. I changed it to my information. This failure is your-side.**After * phone calls I discovered I need fedex office support team* now they are closed. I suggest listening to all my calls to review the gross need for improved training. The phone number in the confirmation has a CS option (*) which always is busy.**I can't imagine using fedex online printing again soon.
Provide a pre-paid return label, refund this order, and discount my replacement order with either a shipping upgrade or in-store pickup option. Verify quality prior to mailing.
How GetHuman5902208 fixed the problem

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FedEx

online template business cards
Refund a Charge issue
Reported by GetHuman5902208
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7670 others
0 customers following this

Timeline

GetHuman5902208 started working on this issue
Mar 29th 11:58pm
GetHuman5902208 indicated the issue is not fixed yet.
Mar 30th 10:32pm

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