Spectrum shipped my new phone with FedEx (signature required). I signed up with FedEx...
GetHuman5885702's customer service issue with FedEx from March 2021
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The issue in GetHuman5885702's own words
Spectrum shipped my new phone with FedEx (signature required). I signed up with FedEx for updates and notification of my package. On *-**-** FedEx driver, Jordan and his partner Karen entered my neighborhood and stopped at my apartment building. Standing outside was the person that stays in apt B. Jordan walked down the sidewalk and the person took my package, said he was someone he wasn't and took my package ( content package value ****....Samsung Galaxy note ** ultra). Now I can't get a replacement without paying for another phone until resolved. I AM THE VICTIM!!!!! THIS needs to be settled and my phone replaced TODAY!!!! Jordan took the word of the person without verifying anything. This is ridiculous. I want my phone!!!
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