Fedex**********. When your delivery person came to bring my delivery he was throwing th...

GetHuman-guerthyg's Delivery Problem issue with FedEx from January 2021

Help with my FedEx issue
The issue in GetHuman-guerthyg's own words
Fedex**********. When your delivery person came to bring my delivery he was throwing the box really hard step by step instead of trying to see how to bring it up in a more safety manner. As soon as I heard the noise I went outside asked him to stop and told him why he could not be more careful when delivering the **lb box he said I don’t have to and I continue bringing the box up by carrying it on my own and inside my house and he was a man I am a woman. When he saw me carrying the box since I told him I was going to inform fedex he told me keep talking *****.

GetHuman-guerthyg did not yet indicate what FedEx should do to make this right.

How GetHuman-guerthyg fixed the problem
My husband was the one who was answered by your team even though I tried through your text messages and supposedly phone number that seemed it didn’t existed. I explained the problem over the phone to the consultant and told her delivery people are the face of the company in front of customers when they make their deliveries and also they are not working for free. They get paid and chose to accept the job therefore they should be more respectful and if they don’t think is their job maybe they can look for another job. It’s just funny how a delivery man could not carry a ** lbs box and I was able to finish carrying the box all the way inside my house. And I have epilepsy too. So FedEx should really think twice who they hired because also seeing your employee with no mask was not correct for his safety.
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FedEx

Delivery Problem issue
Reported by GetHuman-guerthyg
Jan 28th, 2021 - 8 months ago
Fixed
GetHuman-guerthyg shared how to fix
Seen by 15 customers so far
Similar issue to 7126 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman-guerthyg started working on this issue
Jan 28th 8:40pm
GetHuman-guerthyg confirmed the issue is fixed. Hooray!
Jan 29th 12:55am

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