Package delivered to my address by mistake. Need. FedEx to pick it up.

GetHuman5538311's customer service issue with FedEx from December 2020

Help with my FedEx issue
The issue in GetHuman5538311's own words
The problem: Package delivered to my address by mistake. Need. FedEx to pick it up.

GetHuman5538311 did not yet indicate what FedEx should do to make this right.

How GetHuman5538311 fixed the problem
FedEx automated system would repeatedly not respond to my problem even though I used the same words they used to describe it on their website (someone’s package mistakenly delivered to my address). Finally I got an agent when I said “Lost package.”
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How Do I Contact a Local Fedex Office?How Do I Report a Delivery Problem to Fedex?How Do I Let Fedex Know About a Missing Delivery?How Do I Track a Package with Fedex?
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FedEx

Customer service issue
Reported by GetHuman5538311
Dec 9th, 2020 - a year ago
Fixed
GetHuman5538311 shared how to fix
Seen by 15 customers so far
Similar issue to 6484 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman5538311 started working on this issue
Dec 9th, 2020 8:16pm
GetHuman5538311 confirmed the issue is fixed. Hooray!
Dec 10th, 2020 12:39am
GetHuman5538311 confirmed the issue is fixed. Hooray!
Dec 10th, 2020 5:52am
GetHuman5538311 confirmed the issue is fixed. Hooray!
Dec 10th, 2020 12:01pm

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