I received a package from Fed-ex today. According to the tracking it was delivered to...

GetHuman-petepost's customer service issue with FedEx from July 2020

Help with my FedEx issue
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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-petepost's own words
I was trying to find my package which the tracking system had said was delivered ... I received a package from Fed-ex today. According to the tracking it was delivered to my home. Normally they will leave it on my porch. I searched all porches and entries to my home but could not find the package. I spent the next two hours trying to find someone who could help me. Tried your phone but wasn't able to talk to a real person. Then called the company which sent the package. They kept me on hold for an hour or more trying to contact you to no avail. They finally asked me if I had checked my mail box. I said no because I know it is a federal offence to put anything except mail in a mailbox. Evidently your driver does not know this because that's where we found the package. I suggest you educate your drivers.
I know that packages are not supposed to left in mail boxes
advising your drivers NOT to put packages in mail boxes
several years
How GetHuman-petepost fixed the problem

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How Do I Contact a Local Fedex Office?How Do I Report a Delivery Problem to Fedex?How Do I Let Fedex Know About a Missing Delivery?How Do I Track a Package with Fedex?
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A package from Tracphon
Customer service issue
Reported by GetHuman-petepost
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 4337 others
0 customers following this


GetHuman-petepost started working on this issue
Jul 10th, 2020 6:12pm

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