We are very disappointed in your Company after using Fed X for years . Your service ha...

GetHuman5050819's Missing Delivery issue with FedEx from July 2020

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The issue in GetHuman5050819's own words
We are very disappointed in your Company after using Fed X for years . Your service has fallen on it's face and you have missed pick ups at our office on Monday July * th and again yesterday July *th. This has caused us financial problems throughout the country do to payroll checks for almost **** people not being delivered on time The name of our firm is Component Assembly Systems inc. Your main pick up each day is supposed to be at *** Fifth Ave. Pelham, New York . The account number is ********* . We have called your *** number and been kept on the phone for almost an hour. I guess we will have to turn this matter over to our attorney and the local newspaper for your lack of response to our problem' Your local dispatcher on Monday lied to us and said you came to our office in Pelham at *:** pm which was not true for we were waiting until * pm and no one came. I am not sure who handles this account whether it is Mount Vernon or New Rochelle New York. I am not sure if you will answer this email or that an executive will bother to call me. My name is Lewis Rapaport and I am the CEO of Component Assembly if I don't hear from you we will proceed accordingly . ( ***-.-***-**** )

GetHuman5050819 did not yet indicate what FedEx should do to make this right.

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Missing Delivery issue
Reported by GetHuman5050819
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4332 others
0 customers following this


GetHuman5050819 started working on this issue
Jul 10th, 2020 1:53pm
GetHuman5050819 indicated the issue is not fixed yet.
Jul 10th, 2020 6:45pm
GetHuman5050819 indicated the issue is not fixed yet.
Jul 11th, 2020 11:14am

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