Order from Walgreens, FedEx tracking * ************ *Walgreens says it was delivered, w...

GetHuman-spyderji's Missing Delivery issue with FedEx from May 2020

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-spyderji's own words
Order from Walgreens, FedEx tracking * ************ *Walgreens says it was delivered, when I contacted them because Fedex Tracking says it was delivered. But, it never showed up. The delivery address is a street address for a location that has po boxes specifically for deliveries that require street addresses. Walgreens will only reply: it was delivered. The po box place doesn't have it, & keeps giving different examples of reasons to explain why it can't be found. 'Sometimes it gets put in wrong box'. Then, 'Maybe Fedex person is new & thought that it was supposed to be going back to Walgreens (which I can't understand how*why, but I don't know anything about how you do your deliveries) so it's headed back to Walgreens.' I'd like for the delivery to be delivered to the right place. I don't think that I'm asking for too much. It would also be really great if the Tracking * actually meant anything. I understand that we're all imperfect humans, I understand that you're always really busy. I understand that this is a confusing time of unknowns. It would be nice to have some understanding, for someone to try to figure out where the delivery is & if the contents of the order are in acceptable condition. The items are already bought, I already paid for them. Walgreens is only going to look @what Fedex says, that's their 'customer CARE', they obviously don't understand what that means. I want someone to do the right thing. I guess that I have expectations that exceed being able to be met. I truly apologize.

GetHuman-spyderji did not yet indicate what FedEx should do to make this right.

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Missing Delivery issue
Reported by GetHuman-spyderji
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 119 customers so far
Similar issue to 3643 others
0 customers following this


GetHuman-spyderji started working on this issue
May 23rd, 2020 8:47pm
GetHuman-spyderji indicated the issue is not fixed yet.
May 24th, 2020 5:36pm
GetHuman-spyderji indicated the issue is not fixed yet.
May 26th, 2020 6:49pm
GetHuman-spyderji indicated the issue is not fixed yet.
May 26th, 2020 6:53pm