continual misdelivery of packages

GetHuman-rjconnor's customer service issue with FedEx from March 2020

Help with my FedEx issue
The issue in GetHuman-rjconnor's own words
Get through to a real person and talk this problem out ... For he third time our package has been delivered to a remote area on my property that is not SAFE or out of the weather. Our LAZY driver has thrown our package over the fence*gate and left it to get wet from rain * out of the last * deliveries and this is UNACCEPTABLE! What kind of training do your drivers get? Your LAZY drivers need to come to the RANCHERO RD address not dump it over the gate on ASTER St where our property borders. The last package delivered **** tracking * **** **** **** **** **** ** had fragile contents and it was a miracle nothing was broken. I called in a complaint on the last delivery that got soaked in the rain and obviously no one notified the driver. THIS HAS TO STOP! I would appreciate a phone call back (***-***-****) to let me know this miss-delivery problem will stop. Ray Connor (***** Ranchero Rd.) filing for mother-in-law Mary Maloney (***** Ranchero Rd.) Can't ever seem to get anyone by phone. Please don't generic email me with a weak apology, I want to talk to someone. Thank you.
it keeps happening
Calling me to let me know the driver has been notified and it won't happen again.
Shouldn't matter, was expecting decent delivery practices
Miraculously got through to customer service and filed complaint on the wet package incident (*nd wrong delivery location) and was assured it would be dealt with. Now we got a *rd mis delivery but found it just as the rain started.
How GetHuman-rjconnor fixed the problem

We are waiting for GetHuman-rjconnor to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FedEx customer problems.
How Do I Contact a Local Fedex Office?How Do I Report a Delivery Problem to Fedex?How Do I Let Fedex Know About a Missing Delivery?How Do I Track a Package with Fedex?
Do you have a customer issue as well?
We can help you get FedEx's attention and get better help faster. Tap below to get started.
Having FedEx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

FedEx

???
Customer service issue
Reported by GetHuman-rjconnor
Mar 28th, 2020 - a year ago
Fixed
Seen by 19 customers so far
Similar issue to 2067 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman-rjconnor started working on this issue
Mar 28th, 2020 12:30am
GetHuman-rjconnor confirmed the issue is fixed. Hooray!
Mar 31st, 2020 10:20pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies