I received an order on **** from Chewy.com that was delivered to my front entry. It is...

GetHuman-esses_fo's Delivery Problem issue with FedEx from March 2020

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The issue in GetHuman-esses_fo's own words
I received an order on **** from Chewy.com that was delivered to my front entry. It is a step down from the house floor level and has no roof or overhang to protect it from the weather. I have asked if you could give directions to have delivery made to my enclosed back porch. Luckily the weather was good and my mail carrier, without my asking, put the package on my back porch - not his job! I have a large sign on my front door, for all the good it does me, asking for deliveries to the back porch. Today, ****, I received delivery of * cases of canned food. Tracking *************. I'm lucky I heard the truck take off. Sure enough, the package was on my front stoop. It had been heavily sleeting when the package was put down on the wet stoop and the box was already thoroughly wet. Not being able to wait while the box disintegrated, nor being able to use an umbrella, the box and I got wetter as I struggled to move it to the open door and finally get it to where I could maneuver it into the house. Lifting a heavy box is not possible at my senior age. I had this problem in the past with boxes being left in the snow. Is there anything you can do on your end with delivery instructions?*Anne Marie Kuzma

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FedEx

Delivery Problem issue
Reported by GetHuman-esses_fo
Mar 23rd, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1901 others
0 customers following this

Timeline

GetHuman-esses_fo started working on this issue
Mar 23rd 7:51pm
GetHuman-esses_fo indicated the issue is not fixed yet.
Mar 24th 2:37am

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