My shipment says that it arrived but it never did. I live in a large apartment complex...

GetHuman-dannyei's customer service issue with FedEx from April 2019

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GetHuman Phone call #1 (11 days ago)
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The issue in GetHuman-dannyei's own words
My shipment says that it arrived but it never did. I live in a large apartment complex and the shipment shows as being delivered to a house.
GetHuman-dannyei did not yet indicate what FedEx should do to make this right.
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FedEx

Customer service issue
Reported by GetHuman-dannyei
Apr 11th, 2019 - 11d ago
I have an issue with FedEx too
Fixed
Seen by 5 customers so far
Similar issue to 3617 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman-dannyei started working on this issue
Apr 11th 6:29pm
GetHuman-dannyei confirmed the issue is fixed. Hooray!
Apr 14th 6:39pm