I’ve had an e.mail from yourselves where it is telling me as follows...***FedEx*****Dea...

GetHuman2221436's customer service issue with FedEx from February 2019

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The issue in GetHuman2221436's own words
I’ve had an e.mail from yourselves where it is telling me as follows...***FedEx*****Dear ,*We would like to inform you that your package could not be delivered due to incomplete information of your physcial address. *Please use the button below to update your personal address .**Update my address***This email has been sent to *****@***.com******* FedEx. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our privacy policy. All rights reserved.*********-*-*-US-EN-**********I am confused! I am expecting some correspondence regarding a delivery from a courier wanting to confirm that I WILL definitely be at the delivery address to take the ordered item.*It is a TV.*Can you please inform me as to why the e.mIl sent is specifically asking me for my address? You would have this from the customer I have purchased it from...including my e.mail and mobile number whereby THEY stated I was to been given a call prior by the courier confirming I will be at the delivery address when they deliver it.*If this is yourselves then I’m surprised you have had to ask this! I’d appreciate if you could CALL me on my mobile (provided), as the e.mail you have sent opens a completely different web page regarding this delivery.*I may be wrong as the customer I purchased it from did not tell me who the couriers were and if it was you, then can you please honour my request and call me. Once again, my mobile number unless your customer hasn’t updated the package with my delivery details as requested my mobile number is as follows...****** *** ****Awaiting for a speedy response from yourselves please. Preferably by means of a telephone call.*Thanks again.
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Customer service issue
Reported by GetHuman2221436
Feb 16th, 2019 - 8 mons ago
I have an issue with FedEx too
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Seen by 6 customers so far
Similar issue to 2930 others
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