Your driver did not find our house and returned the package to the main local center...

GetHuman1671029's customer service issue with FedEx from December 2018

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman1671029's own words
Your driver did not find our house and returned the package to the main local center. *This envelope needs to be with us today Saturday and has critical documents in it. You are closed Sunday. *I cannot believe how incompetent and stupid a company you are. This is not the first time your driver misses our house and that nothing can be done about it. *You can’t fix our problem because your customer service puts on on hold for over ** minutes and then is of NO HELP! Your chat service is open Monday-Friday* how stupid is that.*Unfortunately for you, social media is a powerful tool to convey customer feedback on a company.
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Customer service issue
Reported by GetHuman1671029
Dec 2nd, 2018 - 6 mons ago
I have an issue with FedEx too
Not resolved
Seen by 3 customers so far
Similar issue to 1836 others
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GetHuman1671029 started working on this issue
Dec 2nd, 2018 12:04am