FedEx shows package delivered!! Someone home all day. Package not delivered. Neighbor c...

GetHuman-morepetz's customer service issue with FedEx from November 2018

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The issue in GetHuman-morepetz's own words
FedEx shows package delivered!! Someone home all day. Package not delivered. Neighbor confirmed fedex truck has not come down driveway today!!! Last time I used Fedex, was told they delivered my phone. Checked with all the neighbors and no one had it!! Driver said he left it at side door. I DO NOT HAVE A SIDE DOOR!!!!! Phone miraculously appeared in my mailbox three days later!!!!!Todays package contained confidential information. Who knows who has access to that now???????? I am done hunting my packages down!!!! I have a broken foot, and besides, it’s not my responsibility!!!!! I don’t know about the rest of your business, but I do know you need to hire competent drivers who know their *** from a hole in the ground!!!! How would you feel if your personal information was handed out to just anyone???? Hopefully this driver orders Christmas presents delivered by Fedex and the deliver them to someone else!!!!!! I expect a MANAGER TO CONTACT ME REGARDING THIS MATTER

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Customer service issue
Reported by GetHuman-morepetz
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 1533 others
0 customers following this


GetHuman-morepetz started working on this issue
Nov 7th, 2018 9:47pm

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