We had a * File Drawer Wood Cabinet delivered close to our mailbox. We think it was pla...

GetHuman-saoveo's customer service issue with FedEx from September 2018

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The issue in GetHuman-saoveo's own words
We had a * File Drawer Wood Cabinet delivered close to our mailbox. We think it was placed there Friday September **, ****. Our house is not visible from Graydon Road. My husband found it Saturday afternoon. It was very heavy. Thank goodness no one picked it up! Please have the drivers deliver to the house. I had a previous experience with another driver. He called me and said he could not drive up our drive to the house. I told him that I would walk down and drive it for him! UPS has never had a problem. This is a very rural area and the drivers need to be trained to accept the terrain. I do not advise anyone to try to do the delivery in the snow. Code: D*******-****TRK* **** **** **** *Thank you.*Shirley Ort***** Graydon Road*Glen Rock, Pa *****
I think I had mentioned that a better training program would show improvement.
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FedEx

Customer service issue
Reported by GetHuman-saoveo
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1142 others
0 customers following this

Timeline

GetHuman-saoveo started working on this issue
Sep 17th, 2018 4:52pm

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