I bought a gift for someone on eBay. The person just moved and I provided the eBay sell...

GetHuman1031042's customer service issue with FedEx from August 2018

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The issue in GetHuman1031042's own words
I bought a gift for someone on eBay. The person just moved and I provided the eBay seller the address. The tracking system says pending but no information is available. I am concerned that the person receiving the gift is not home before * PM and lives in an apartment complex. I don’t know how to find out where the closest FedEx store is or what the options are without additional costs. The shipping cost was triple the cost of the item so I do not want it to be returned to the shipper.
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FedEx

Customer service issue
Reported by GetHuman1031042
Aug 24th, 2018 - 4 mons ago
I have an issue with FedEx too
Not resolved
Seen by 2 customers so far
Similar issue to 952 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman1031042 started working on this issue
Aug 24th 12:51pm