I am disabled!!! I am a diabetic and am switching to a pump after ** yrs of being T*D...

GetHuman971632's customer service issue with FedEx from August 2018

Help with my FedEx issue
The issue in GetHuman971632's own words
I am disabled!!! I am a diabetic and am switching to a pump after ** yrs of being T*D. I am getting insulin pods delivered from a Walgreens in Chicago. Insulin will ruin if heated or frozen!! Walgreens told me a Fed-X worker told them if I needed requirements to deliver to me and call and explain and they would enter in computer to follow for each shipment I receive. Being disabled I cannot go to the door and carry my order in!! Therefore, I need the Fed*X driver to ring my door bell and I will push a button to raise my garage door. He then needs to carry the box in thru the garage and into my kitchen table. I called the * I was given and talked once with a female and the *nd time with a male. They both did not seem to understand and gave me the run around. He wanted the tracking * which I did not have!!! That * does not matter...I just need each order delivered the same way I just described!!! Please help me get these set up!!! This is total discrimination with them not helping me!!!
GetHuman971632 did not yet indicate what FedEx should do to make this right.
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How GetHuman971632 fixed the problem
The *rd person I talked to was williong to listen and helped me get the delivery instructions entered!!! You would have a great business if all employees where like her!!!
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FedEx

Customer service issue
Reported by GetHuman971632
Aug 9th, 2018 - a yr ago
I have an issue with FedEx too
Fixed
GetHuman971632 shared how to fix
Seen by 4 customers so far
Similar issue to 801 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman971632 started working on this issue
Aug 9th, 2018 5:01pm
GetHuman971632 confirmed the issue is fixed. Hooray!
Aug 9th, 2018 8:24pm
GetHuman971632 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 12:20am