I am disabled!!! I am a diabetic and am switching to a pump after ** yrs of being T*D...
GetHuman971632's customer service issue with FedEx from August 2018
Help with my FedEx issue
The issue in GetHuman971632's own words
I am disabled!!! I am a diabetic and am switching to a pump after ** yrs of being T*D. I am getting insulin pods delivered from a Walgreens in Chicago. Insulin will ruin if heated or frozen!! Walgreens told me a Fed-X worker told them if I needed requirements to deliver to me and call and explain and they would enter in computer to follow for each shipment I receive. Being disabled I cannot go to the door and carry my order in!! Therefore, I need the Fed*X driver to ring my door bell and I will push a button to raise my garage door. He then needs to carry the box in thru the garage and into my kitchen table. I called the * I was given and talked once with a female and the *nd time with a male. They both did not seem to understand and gave me the run around. He wanted the tracking * which I did not have!!! That * does not matter...I just need each order delivered the same way I just described!!! Please help me get these set up!!! This is total discrimination with them not helping me!!!
GetHuman971632 did not yet indicate what FedEx should do to make this right.
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How GetHuman971632 fixed the problem
The *rd person I talked to was williong to listen and helped me get the delivery instructions entered!!! You would have a great business if all employees where like her!!!
Please help with my FedEx issue
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