I want to go pick up my package from where it says “arrived at facility” i just wanna g...

GetHuman757157's customer service issue with FedEx from June 2018

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The issue and preferred resolution, in GetHuman757157's own words:
I want to go pick up my package from where it says “arrived at facility” i just wanna go if its possible. I need what i ordered before * at least.
I trust that FedEx will make this right and come up with a resolution that is fair.
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FedEx

Customer service issue
Reported by GetHuman757157
Jun 6th, 2018 - 16d ago
I have an issue with FedEx too
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Seen by 2 customers so far
Similar issue to 543 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman757157 started working on this issue
Jun 6th 6:53pm