My package status is "delivery exception" because I was not home to sign when it was de...

GetHuman753328's customer service issue with FedEx from June 2018

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The issue and preferred resolution, in GetHuman753328's own words:
My package status is "delivery exception" because I was not home to sign when it was delivered. I cannot seem to change delivery*pickup preferences to get my package.
I trust that FedEx will make this right and come up with a resolution that is fair.
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FedEx

Customer service issue
Reported by GetHuman753328
Jun 5th, 2018 - 2 mons ago
I have an issue with FedEx too
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Seen by 2 customers so far
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Items needed
Tracking number
Address on the package
Who sent the package