We made an order at *:**, it’s now *:**. In that time we had a client with”bathroom iss...

GetHuman3839308's Complaint issue with Favor Delivery from October 2019

Help with my Favor Delivery issue
Before contacting them, items GetHuman3839308 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3839308's own words
We made an order at *:**, it’s now *:**. In that time we had a client with”bathroom issues” named Katherine who called and said she had made the order and was going in to pick it up. Then, all the sudden we had many runners and finally Javy N. got our order and contacted us. Now our order is made but the restaurant is busy and informed him it will be another **-** minutes. This is unacceptable. **We had a similar problem less than ** days ago with an order from miss Saigon. We were not contacted for one day after writing about that order. **I do not think I should have to pay an increased fee since when we made the order it wasn’t during a surge pricing period. Since the last two issues have been so disappointing I feel like you should make other attempts to rectify the situation. **I work in a service industry and client satisfaction is what it’s all about. The client always has the option to chose a different provider and I am trying to not be forced into that option.**As a side note Javy has also reached out to y’all.*Jennifer Eaves

GetHuman3839308 did not yet indicate what Favor Delivery should do to make this right.

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Favor Delivery

Complaint issue
Reported by GetHuman3839308
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1070 others
0 customers following this

Timeline

GetHuman3839308 started working on this issue
Oct 28th, 2019 12:17am
GetHuman3839308 shared this issue with your circles on Google+
Oct 28th, 2019 12:17am
GetHuman3839308 shared this issue with followers on Twitter
Oct 28th, 2019 12:17am
GetHuman3839308 indicated the issue is not fixed yet.
Oct 28th, 2019 4:26am
GetHuman3839308 indicated the issue is not fixed yet.
Oct 28th, 2019 7:29am

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