Two Times I have ordered a Baltimore Ravens scrub shirt.**The first scrub shirt came wi...

GetHuman1776925's customer service issue with FansEdge.com from December 2018

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The issue in GetHuman1776925's own words
Buy a BRAND NEW RAVENS SCRUB SHIRT. ... Two Times I have ordered a Baltimore Ravens scrub shirt.**The first scrub shirt came without tags, dirty, the writing on the RAVENS was completely distressed, not that it should come that way as some shirts do came with "THAT LOOK", and did not come in a clear plastic bag without any paperwork.**I called Fans Edge, using the number from this site, and the person I spoke with took control and promised me TWO day delivery for a brand NEW Baltimore Ravens Scrub Shirt .**The package came first thing on Monday TWO days shipping. But, again, this second shirt was even dirtier than the first shirt, was One Hundred percent used, no tags no clear plastic bag and looked like several people had walked over the shirt destroying it. **How can any company ship a product that will just be sent back? **I called the customer service number and was dumped after being on hold for over ** minutes. I called right back and the lady acted as if she was very sorry. **Now, I have to wait on a supervisor approval for a return shipping label and refund. HOW can and WHY does Fans Edge treat customers like the dirty and used shirt they sent me. ? **I did my best to purchase this product and Fans Edge has let me down TWICE.**Fans Edge is owned by FANATICS. Fanatics is a monopoly and should be shut down by the Federal Trade Commission. They control every US sport and team web sites. Their products are sub standard, cheap, they limit supply so the prices are raised.
Two times I was sent dirty used products. How can any Company ship products to customers that will be returned. It is obvious this was not brand new and they sent me two shirts the worst two in their shipping area.
They sent me the first product completely trashed. I was sent a second used product. I am not stupid enough to be used by Fans Edge - FANATICS again. I will never buy a product by them again. I am lucky enough to have a brick and mortar store for the Cubs, WRIGLEYVILLE SPORTS and for Penn State LIONS - PRIDE.
I bought this from Fans Edge on Ebay. Fans Edge is owned by FANATICS which is a monopoly. Fanatics controls all US sports and if you go to any major sports web site and click on merchandise you are taken to FANATICS. Their products are complete trash. The quality is ****. Their Prices are inflated and they control the supply so the price is by far above what a free market price would be.
TWO CALLS ARE ONE TO MANY.
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FansEdge.com

Baltimore Ravens Scrub Shirt Product *: ******
Customer service issue
Reported by GetHuman1776925
Dec 17th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 266 others
0 customers following this
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Timeline

GetHuman1776925 started working on this issue
Dec 17th, 2018 4:03pm
GetHuman1776925 indicated the issue is not fixed yet.
Dec 17th, 2018 4:04pm

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