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Fandango Customer Service

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Fandango's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Fandango.

Can I purchase tickets for IMAX or other premium screenings on Fandango? Yes, you can purchase tickets for IMAX or other premium screenings on Fandango. Fandango offers a wide selection of movie theaters,... Read more

How Do I Get Fandango to Refund a Charge? If you want to cancel your order or you won't be able to make the movie, you can get Fandango to refund the charge. A Fandango refund... Read more

How Do I Get a Refund or Exchange from Fandango? This guide is going to assist you with getting a refund or exchange from Fandango. Read more

What happens if I miss my movie after purchasing tickets on Fandango? If you miss your movie after purchasing tickets on Fandango, you may not be able to get a refund. Fandango's refund policy states that... Read more

Is there a convenience fee for purchasing tickets on Fandango? Yes, there is a convenience fee for purchasing tickets on Fandango. This fee is added to the ticket price and covers the cost of providing... Read more

What payment methods does Fandango accept? Fandango accepts various payment methods for ticket purchases. You can conveniently pay using major credit cards such as Visa, MasterCard,... Read more

How Do I Get Fandango to Refund a Charge? It is possible to get a refund from Fandango under certain circumstances with these helpful tips. Read more

There's more!

Click below to show 3 more questions, answers, and complete guides to common Fandango customer support problems.

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Recent reasons customers contacted Fandango:

My theatre closed and I had to drive over an hour to get here

Unable to purchase movie tickets with our giftcards using the Fandango app or fandango.com.

Had a very bad movie going experience

I want to exchange my tickets to avatar for *:** tonight to tomorrow at *:**. At the ci...

Wrong address for movie ticket

unable to sign in and it will not let me change the password because it doesn't offer t...

I was charged through my bank account for avatar tickets I never bought and would like...

I got charged for Avatar movie tickets I never bought and I would like a full refund be...

Switch tickets to a different day

Hi I left the avatar movie * hours early due to baby sister emergency with my * year ol...

Blew me off on chat. No response

I thought I exchanged my tickets for later show. But the originals are still in my wall...

Paid for tkts. Did not get them. Am at theater. HELP!

Help me with my issue

Does GetHuman work with Fandango?

GetHuman does not work with Fandango's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fandango at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fandango's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!