I rented Antman and the Wasp HD.My tv tried but was never able to load the movie.I trie...

GetHuman1885374's customer service issue with Fandango from January 2019

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The issue in GetHuman1885374's own words
I rented Antman and the Wasp HD.My tv tried but was never able to load the movie.I tried to get through to Fandangonow but the wait times were too great and I moved on to other things.I tried again to reach Fandango tonight and gave up after two hours,I requested a call back when my"turn" came up.* hours later,* total I received a call back from Fandango.The Rep thinks that by resetting the app I should not have any more problems and since I was able to watch it on my laptop that was good enough.I have a TV ** inch,a** inch laptop is not a movie experience choice.Credit me my movie I couldn't watch on my tv,thank you.******************** *'
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Fandango

Customer service issue
Reported by GetHuman1885374
Jan 3rd, 2019 - 4 mons ago
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GetHuman1885374 started working on this issue
Jan 3rd 5:30am