I have two refund confirmations and I am NOT getting refunded!!*First is REF...

GetHuman-mjetwdin's customer service issue with Fandango from October 2018

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The issue in GetHuman-mjetwdin's own words
I have two refund confirmations and I am NOT getting refunded!!*First is REF-********* for $**.** & the second one is REF-********** for $**.**. This took place on ****, last Friday. These two refunds were because of your confusing web site and it was the first time (and probably the last) that I tried using Fandango. BTW, it said I could print out my tickets and did not have to wait in line, all it did is give me a number and had to go the box office anyway. *Please help with this refund!*Martin Eberle
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Fandango

Customer service issue
Reported by GetHuman-mjetwdin
Oct 12th, 2018 - a mon ago
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GetHuman-mjetwdin started working on this issue
Oct 12th 12:28am