I'm trying to get a replacement San Francisco Giants Gold Glove Single Baseball Logo Display Case because the one I received today was damaged as stated earlier. Do you understand?

GetHuman5723932's customer service issue with Fanatics.com from February 2021

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The issue in GetHuman5723932's own words
I'm trying to get a replacement San Francisco Giants Gold Glove Single Baseball Logo Display Case because the one I received today was damaged as stated earlier. Do you understand? ... Patrick Mattos ******@***.com*****:** PM (* hour ago)***to Steiner*I received the San Francisco Giants Gold Glove Single Baseball Logo Display Case today and the outer case is damaged. The base of the inside is slightly scratched but the ball will cover that up. Can you please send me a replacement for the plexiglass cover with the Giants logo? I bought an expensive autographed ball that will be in this case, which is supposed to arrive tomorrow. Can you please expedite this request...if you need a picture of the damage I can send it, however there is no damage to the shipping box and it was packed very well. This is really an inconvenience for me. Thank you.**Regards,*Pat Mattos

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Fanatics.com

Customer service issue
Reported by GetHuman5723932
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3349 others
0 customers following this

Timeline

GetHuman5723932 started working on this issue
Feb 5th 1:11am
GetHuman5723932 indicated the issue is not fixed yet.
Feb 5th 1:27am
GetHuman5723932 confirmed the issue is fixed. Hooray!
Feb 5th 1:44am
GetHuman5723932 indicated the issue is not fixed yet.
Feb 5th 1:45am

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