Was charged for shipping when the site clearly stated..No charge for any minimum amount...

GetHuman4092279's Refund a Charge issue with Fanatics.com from December 2019

Help with my Fanatics.com issue
The issue in GetHuman4092279's own words
Was charged for shipping when the site clearly stated..No charge for any minimum amount of purchase. Unsatisfied with product...So got charged even more that the product itself, cost. I want a complete refund n a sticker return merchandise free of charge.

GetHuman4092279 did not yet indicate what Fanatics.com should do to make this right.

How GetHuman4092279 fixed the problem
Yes I did get my problem resolved by contacting a representative at Fanatics through the fone. By a very patient, courtesy, professional, n knowledgeable agent by the name of Rose. I sent back the product, yesterday, ********** and expect a full credit back on my card within * to ** days.
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How Do I Track My Fanatics.com Order?How Do I Get a Refund from Fanatics.com?How Do I Cancel My Order with Fanatics?What Do I Do If I'm Missing an Order from Fanatics.com?
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Fanatics.com

Refund a Charge issue
Reported by GetHuman4092279
Dec 13th, 2019 - a year ago
Fixed
GetHuman4092279 shared how to fix
Seen by 3 customers so far
Similar issue to 1669 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress

Timeline

GetHuman4092279 started working on this issue
Dec 13th, 2019 10:35pm
GetHuman4092279 confirmed the issue is fixed. Hooray!
Dec 17th, 2019 2:44pm

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