Fanatics has a ** Day Return Policy but it has been sending items very late and in sepa...

GetHuman3842109's Refund a Charge issue with Fanatics.com from October 2019

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The issue in GetHuman3842109's own words
Fanatics has a ** Day Return Policy but it has been sending items very late and in separate separate packages. I have called them several times and they have kept me on line for over an hour on both occasions without any hope of help and they just keep circling around the same issue or come up with reasons to defend themselves. They have sent me items that are way later than the expected date, and then they apply a ** Day Return policy from the day that you have ordered and not the day that the product has been shipped. They have orders that I have ordered with them that are still not shipped and technically that means that once I get them, I will have * Days to return because I am automatically out of the shipping time frame. Not only have they been shipping items late, but they have also been shipping fraudulent items. They have a huge inventory issue and I guess if they run out of the product, they just don't bother to notify but send some other fake product instead just so that they can keep the customers money.

GetHuman3842109 did not yet indicate what Fanatics.com should do to make this right.

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Fanatics.com

Refund a Charge issue
Reported by GetHuman3842109
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5559 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress

Timeline

GetHuman3842109 started working on this issue
Oct 28th, 2019 3:43pm

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