Reference: ******-*******Date Created: ********** **:** PM*Subject: Order...

GetHuman2088586's customer service issue with Fanatics.com from February 2019

5 views | 3451 similar | 0 following
Help with my Fanatics.com issue
Did that get it fixed?
Waiting to see if GetHuman2088586 fixed the issue with our suggestion.
The issue in GetHuman2088586's own words
Reference: ******-*******Date Created: ********** **:** PM*Subject: Order ***-****-**** for Fanatics*Refund Information**Response By Email (Karmen) (********** **:** PM)*Hello Kulwant,* *Thank you for reaching out.* *I apologize but this issue has been resolved. You have been refunded in full for this order. You should receive your last refund by today, January **th.* *If I have not resolved this matter to your satisfaction, please let me know how I can be of further assistance.* *Thank you,* *Karmen * Executive Fan Relations*www.fanatics.com* *Customer By CSS Email (Kulwant Kaur) (********** **:** PM)*External Email - Exercise Caution***I am really disappointed that why this issue not resolved **Sent from my iPhone**Information contained in this e-mail message is confidential. This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, do not read, distribute or reproduce this transmission (including any attachments). If you have received this email in error, please immediately notify the sender by email reply and delete the original message.*Response By Email (Karmen) (********** **:** PM)*Hello Kulwant,* *Thank you for reaching out.* *I apologize for any inconvenience regarding your refunds.* *You have been refunded in full for this order. Your refund information is below:* *********** *:** PM ($*.**) Shipping Adjustment(Reason:shipping charged Resolution:waived shipping as courtesy)*Credit Card Credit $*.** USD TRANSMITTED Nov ** **** **:**:** PM Trans Ref No **********Tuesday, November **, **** **:** PM*For a return processed on ********** *:**:** AM,Return contained refundable return items. Sent returns email.********* Riddell BYU Cougars VSR* Mini Football Helmet $**.***Total Merchandise Price $**.***Tax Refunded $*.***Total Merchandise Price * Tax and*or Shipping $**.** Discount*Coupon Value $*.***Total Refunded to Credit Card $**.***Credit Card Credit **.** USD TRANSMITTED Nov ** **** **:**:** AM Trans Ref No ******************** *:** AM ($**.**) Manual Adjustment(Fan completed order * days ago and wanted price match because now items are on sale.)*Credit Card Credit $**.** USD TRANSMITTED Nov ** **** **:**:** PM Trans Ref No ******************** **:** PM ($**.**) Manual Adjustment(******* - Customer returned a reship. Refunded in FA)*Credit Card Credit $**.** USD TRANSMITTED Jan ** **** **:**:** PM Trans Ref No ********* *The total amount for the refunds issued is $***.**. The refund in the amount of $**.** was just issued on January **nd. It takes *-* business days for a refund to post back to your original form of payment.* *If I have not resolved this matter to your satisfaction, please let me know how I can be of further assistance.* *Thank you,* *Karmen * Executive Fan Relations*www.fanatics.com*Customer By CSS Email (Kulwant Kaur) (********** **:** PM)*External Email - Exercise Caution***Hello please let me know when I will see my credit **Sent from my iPhone**Information contained in this e-mail message is confidential. This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, do not read, distribute or reproduce this transmission (including any attachments). If you have received this email in error, please immediately notify the sender by email reply and delete the original message.*Customer By CSS Email (Kulwant Kaur) (********** **:** PM)*External Email - Exercise Caution***I hope this time I get my credit been have issues with this since January *th and not happy with that.**Sent from my iPhone**Information contained in this e-mail message is confidential. This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, do not read, distribute or reproduce this transmission (including any attachments). If you have received this email in error, please immediately notify the sender by email reply and delete the original message.*Customer By CSS Email (Kulwant Kaur) (********** **:** PM)*External Email - Exercise Caution***Please let me know when I will get the credit **Sent from my iPhone**Information contained in this e-mail message is confidential. This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, do not read, distribute or reproduce this transmission (including any attachments). If you have received this email in error, please immediately notify the sender by email reply and delete the original message.*Response By Email (Jazmine) (********** **:** PM)*Hello Kulwant,* *Thank you for choosing us for your favorite sports fan gear. Your business is very important to us.* *Here is your ticket number regarding your refund. Ticket number: ******** *Thank you for your business. We hope to have the opportunity to serve you again soon for all your sports fan gear needs.* *If you need further assistance, simply respond to this message and we will be glad to help.* *Sincerely, Your Fan Experience Team,* *Jazmine*Fanatics - https:**www.fanatics.com* * **---***:******:*****---***Thanks for helping me but I still haven’t got my full credit.

GetHuman2088586 did not yet indicate what Fanatics.com should do to make this right.

How GetHuman2088586 fixed the problem

We are waiting for GetHuman2088586 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fanatics.com customer problems.
How Do I Track My Fanatics.com Order?How Do I Get a Refund from Fanatics.com?How Do I Cancel My Order with Fanatics?What Do I Do If I'm Missing an Order from Fanatics.com?
Do you have a customer issue as well?
We can help you get Fanatics.com's attention and get better help faster. Tap below to get started.
Having Fanatics.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2088586 fixes it.
This email address isn't valid

Fanatics.com

Customer service issue
Reported by GetHuman2088586
Feb 1st, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 3451 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress

Timeline

GetHuman2088586 started working on this issue
Feb 1st, 2019 4:32am
GetHuman2088586 indicated the issue is not fixed yet.
Feb 1st, 2019 4:36am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers