Hello, my son received a gorgeous Knicks sweatshirt from his grandfather just before Ch...

GetHuman1966051's customer service issue with Fanatics.com from January 2019

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The issue in GetHuman1966051's own words
Hello, my son received a gorgeous Knicks sweatshirt from his grandfather just before Christmas, and in the first wash the Knicks logo completely disintegrated. It's super sad -- can we exchange it for another one? I think I can probably get the online receipt from my father Michael Pollet, though if you can search for it using his name, that'd be preferable (He has been in the hospital and is only just home.) Thanks for your attention to this.
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Fanatics.com

Customer service issue
Reported by GetHuman1966051
Jan 14th, 2019 - 9 mons ago
I have an issue with Fanatics.com too
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Timeline
GetHuman1966051 started working on this issue
Jan 14th 11:59pm