I ordered a item on November **th and I have checked my tracking number over and over a...

GetHuman1691412's customer service issue with Fanatics.com from December 2018

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The issue in GetHuman1691412's own words
I ordered a item on November **th and I have checked my tracking number over and over again. Yet, there has been no updated information since the actual "shipped" date. I call but yet I can't speak to a human. I am worried that I will not get my item. Also, the address I gave you is my work and we are only open until *:** during the week. Closed on weekends and we close for the holidays, December **rd until January *nd. I am concerned and would like to potentially change it to my home address. I do not want to get scammed.
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Fanatics.com

Customer service issue
Reported by GetHuman1691412
Dec 4th, 2018 - a mon ago
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Timeline
GetHuman1691412 started working on this issue
Dec 4th, 2018 11:08pm