Hello, we have ordered from your company for years. Lately the customer service has bee...

GetHuman-wennatha's customer service issue with Fanatics.com from December 2018

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The issue in GetHuman-wennatha's own words
Hello, we have ordered from your company for years. Lately the customer service has been less than stellar. Between wrong coupon prices online that where then not honored when I called to an email from PayPal about a refund. I did not get an email from you telling me I was not getting my sons T-shirt for Christmas. I had to call and find out it was suddenly out of stock, several days after ordering it. Customer service agent rudely told me I will have to check website everyday to see if you get it back in stock. Over the years the agents I have had have been amazing to work with. Not sure what has changed but thought you would want to know.*Thank you,*Wendi Tevebaugh
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Fanatics.com

Customer service issue
Reported by GetHuman-wennatha
Dec 5th, 2018 - 2 mons ago
I have an issue with Fanatics.com too
Fixed
Seen by 2 customers so far
Similar issue to 1884 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress
Timeline
GetHuman-wennatha started working on this issue
Dec 5th, 2018 3:27pm
GetHuman-wennatha indicated the issue is not fixed yet.
Dec 5th, 2018 3:28pm